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Have questions about our dermatological products or need expert guidance? Our dedicated team is here to help you achieve optimal skin health.
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Frequently Asked Questions
Find quick answers to common questions about our products and services.
How can I purchase SKINCEE products?
SKINCEE products are available through authorized pharmacies, healthcare providers, and select retail partners. Contact us for information about authorized distributors in your area.
Are your products suitable for sensitive skin?
Many of our products are specifically formulated for sensitive skin. However, we recommend consulting with a dermatologist before starting any new skincare regimen, especially if you have specific skin concerns.
Do you offer international shipping?
Currently, we primarily serve the Indian market. For international inquiries, please contact our business development team to discuss distribution partnerships in your region.
What is your return policy?
We stand behind the quality of our products. If you're not satisfied with your purchase, please contact us within 30 days of purchase with your receipt for assistance with returns or exchanges.
Are SKINCEE products tested on animals?
No, SKINCEE DERMASCIENCE is committed to cruelty-free practices. We do not test our products on animals and prioritize ethical, sustainable formulations.
How do I become a distributor?
We're always looking for quality partners. Please fill out the contact form with "Distribution Inquiry" as the inquiry type, and our business development team will reach out to discuss partnership opportunities.
Can I get product samples?
Product samples are available for healthcare professionals and potential business partners. Please contact us with your professional credentials and sample requirements.
How do I report an adverse reaction?
If you experience any adverse reaction, please discontinue use immediately and consult a healthcare professional. Report the incident to us at safety@skincee.com with product details and your experience.
Contact the Right Team
Reach out to our specialized departments for faster, more accurate assistance.
Medical Affairs
For medical queries, clinical information, and healthcare professional support.
medical@skincee.comBusiness Development
For partnerships, collaborations, and business opportunities.
business@skincee.comReady to Transform Your Skin Health?
Explore our comprehensive range of dermatological solutions or speak with our experts to find the perfect products for your needs.